Policies

We take pride and love the pieces we have designed and are sure you will love them too - if not more! Your satisfaction every time you shop is priority, however, we understand occasionally you will want to return an item that didn’t quite work out. For those times, we will work with you to ensure your satisfaction.

RETURNS

The returned item must be in the same condition in which it was received, unworn, unwashed, and its original packaging. 

To be eligible for a return email us at returns@everkidapparel.com within 14 days of receipt to initiate the return process. Include your name, order number and details as to why you are requesting a return. Once received we will send you a return shipping label, as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.

Please complete the return of the item within 30 days from the date the order was received. If we haven't received your return package within this timeframe, unfortunately we won't be able to offer a refund.

Returns will be thoroughly inspected, and you will be emailed regarding your refund status once processed. If approved, your refund will be promptly processed to your original method of payment (or store credit if you would like). Please remember it can take some time for your bank or credit card company to process and post the refund on their end.

All items purchased on sale (including markdowns, promotions or sale events are FINAL SALE. (no exceptions)

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us within 7 days if the item is defective, damaged or if you received the wrong item (seller's error).

EXCHANGES

Prior to finalizing your order, ensure the correct sizing and item is being purchased.  Items are only exchangeable if they are received defective, damaged or seller's errors. Follow the same steps outlined above (see Return Policy) to complete an exchange. 

Any questions/concerns not addressed please email support@everkidapparel.com or complete our Contact Us form. 

Thank you for shopping with EverKid Apparel!